Privacy Policy
Last Updated: March 14, 2026
WeGlobal Inc. (“WeGlobal,” “we,” “us,” or “our”) operates the WeGlobal B2B marketplace platform (the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard personal data when individuals or organizations access our Platform, create an account, or use our services.
WeGlobal is committed to protecting personal data and complying with applicable data protection laws, including the Personal Data Protection Act (PDPA) of Thailand and, where applicable, the General Data Protection Regulation (GDPR).
By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.
1. Data Controller
WeGlobal Inc. is the data controller responsible for the processing of personal data collected through the Platform.
If you have questions regarding this Privacy Policy or your personal data, please contact us using the details above.
2. Personal Data We Collect
We collect personal data from users in several ways, including information provided directly, information collected automatically, and information obtained from third parties.
2.1 Information You Provide
Account Information
When you create an account, we may collect:
- Full name
- Email address
- Phone number
- Password (securely hashed)
- Company name and business profile information
Business Information
For marketplace participation, sellers or buyers may provide:
- Company address
- Business registration number
- Tax identification number
- Factory certifications
- Export documentation
- Distribution or trade channel details
Product Information
Sellers may upload information relating to products listed on the Platform, including:
- Product descriptions
- Product images and media
- Pricing information
- Specifications and technical data
Communication Data
We collect communications sent through the Platform including:
- Buyer–seller messages
- Quotation requests
- Customer support inquiries
- Support tickets
We may monitor communications where necessary to prevent fraud, abuse, or violations of our terms.
Payment Information
Payments may be processed through third-party payment providers. WeGlobal does not store full payment card information.
However, we may store billing records, invoices, and transaction history for accounting and legal purposes.
2.2 Information Collected Automatically
When users access the Platform, we may automatically collect certain technical information including:
Device Information
- IP address
- Browser type and version
- Device identifiers
- Operating system
- Screen resolution
Usage Data
- Pages visited
- Search queries
- Products viewed
- Time spent on pages
- Click patterns
- Referring URLs
Location Data
Approximate geographic location derived from IP address.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to operate and improve the Platform. For more information, please refer to our Cookie Policy section within this document and our Cookie Preference Center accessible via the banner at the bottom of the page.
3. Legal Basis for Processing (GDPR)
Where the GDPR applies, we process personal data based on the following legal grounds:
Contractual Necessity
Processing required to provide the Platform and fulfill marketplace transactions.
Legitimate Interests
Processing necessary for operating, securing, and improving the Platform.
Legal Obligations
Processing required to comply with applicable laws, tax obligations, and regulatory requirements.
Consent
Where required by law, we will obtain user consent before processing certain data such as marketing communications.
Users may withdraw consent at any time.
4. How We Use Personal Data
We use collected information for the following purposes:
Platform Operations
To create and manage accounts, facilitate transactions between buyers and sellers, and operate the marketplace.
Communication
To send service notifications, order updates, account alerts, and respond to user inquiries.
Personalization
To improve user experience by recommending products, customizing search results, and tailoring content.
Analytics and Performance
To analyze usage patterns and improve platform functionality using tools such as Google Analytics.
Security and Fraud Prevention
To detect, investigate, and prevent fraudulent or unauthorized activities.
Legal Compliance
To comply with applicable laws, regulations, and legal processes.
Marketing
To send promotional content, product updates, or newsletters where permitted by law or where consent has been obtained.
5. How We Share Personal Data
We do not sell personal data.
We may share personal data in the following circumstances:
Between Marketplace Participants
When buyers and sellers engage in transactions or inquiries, relevant business information may be shared between the parties.
Service Providers
We may share data with trusted third-party providers who assist in operating the Platform, including:
- Cloud infrastructure providers (such as Vercel)
- Analytics providers (such as Google Analytics)
- Email and communication services
- Payment processors
These providers process data only on our instructions and are required to maintain appropriate security measures.
Legal Requirements
We may disclose personal data when required by law, court order, or governmental authority.
Business Transfers
Personal data may be transferred as part of a merger, acquisition, restructuring, or asset sale.
6. International Data Transfers
Because WeGlobal operates as a global marketplace, personal data may be transferred to and processed in countries outside your country of residence.
Where such transfers occur, we implement appropriate safeguards including contractual protections and security measures to ensure personal data remains protected.
7. Data Retention
We retain personal data for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy.
Account data may be retained while the account remains active and for up to five (5) years after account closure to comply with legal, accounting, and dispute resolution requirements.
After the retention period expires, data may be securely deleted or anonymized.
8. Data Security
We implement appropriate technical and organizational measures to protect personal data, including:
- Encryption of data in transit using SSL/TLS
- Secure password hashing and authentication mechanisms
- Access controls limiting data access to authorized personnel
- Continuous monitoring and security assessments
Despite these measures, no method of transmission over the internet or electronic storage is completely secure.
9. Your Rights
Depending on applicable law, individuals may have the following rights regarding their personal data:
Access
Request a copy of the personal data we hold about you.
Correction
Request correction of inaccurate or incomplete data.
Deletion
Request deletion of personal data, subject to legal retention obligations.
Restriction
Request restriction of certain processing activities.
Data Portability
Request transfer of your personal data in a machine-readable format.
Objection
Object to the processing of personal data for direct marketing purposes.
Withdraw Consent
Withdraw consent at any time where processing is based on consent.
For users located in Thailand, additional rights may apply under the Personal Data Protection Act (PDPA) B.E. 2562 (2019), including the right to be informed, the right to data portability, and the right to lodge a complaint with the Personal Data Protection Committee (PDPC).
Requests regarding personal data rights can be submitted to privacy@weglobal.com.
10. Third-Party Links
The Platform may contain links to third-party websites or services that are not operated by WeGlobal.
We are not responsible for the privacy practices of such third parties. Users should review their respective privacy policies before providing personal data.
11. Children's Privacy
The Platform is designed for business use and is not intended for individuals under the age of 18.
We do not knowingly collect personal data from minors. If we become aware that such data has been collected, we will take steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When material changes are made, we will update the “Last Updated” date and may notify users through the Platform or other communication channels.
Users are encouraged to review this Privacy Policy periodically.
13. Contact Information
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact us: